Baraka Event Venue Privacy Policy

At Baraka Event Venue, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)

• Service details and preferences

• Payment information (processed securely through third-party payment processors)

• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information

• Website usage data and analytics

• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our services

• Process bookings and manage services

• Communicate with you about your services

• Send promotional materials and updates (with your consent)

• Respond to your inquiries and provide customer support

• Comply with legal obligations

SMS Text Messaging

Consent and Communication

By providing your phone number and opting into our SMS service, you consent to receive text messages from Baraka Event Venue for:

• Service confirmations and reminders

• Updates and coordination

• Promotional offers and updates

• Customer service communications

Message Frequency and Charges

Message frequency varies based on your service needs and preferences. Standard message and data rates may apply depending on your mobile service provider.

Opt-Out Instructions

You may opt-out of receiving SMS messages at any time by:

• Replying "STOP" to any text message

• Contacting us directly at [email protected]

After opting out, you will receive a confirmation message and no longer receive SMS communications from us.

Third-Party Sharing Restrictions

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Service coordination companies

• Payment processing companies

• Email and SMS service providers

• Website analytics and marketing platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests

• Protect our rights, property, or safety

• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your personal information

• Restriction of processing

• Data portability

• Withdrawal of consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected]